At Pioneer Digitech, customer satisfaction is our top priority. Please read our refund policy carefully before purchasing any service.
1. Service-Based Projects
Once a service (e.g. web development, marketing campaign, design work) has started, partial refunds may be offered based on the amount of work completed.
2. Training & Courses
We offer full refunds only if the cancellation request is made before the first class or session begins.
3. Non-Refundable Items
Completed services
Customized designs or development
Third-party tool subscriptions purchased on your behalf
4. Refund Process
To request a refund, email us at support@pioneerdigitech.com within 7 days of purchase. Approved refunds will be processed within 7–10 business days.
5. Contact Us
For any questions about refunds, please reach out directly. We’re here to help!